Privacy Policy

Kinel Academy (“Kinel”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, student portal, mentor portal, and services.

Last updated: January 14th, 2026

By using Kinel Academy, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a better learning experience.

a. Information You Provide Directly

When you sign up or interact with Kinel, we may collect:

  • Full name
  • Email address
  • Phone number
  • Password (encrypted)
  • Profile information (photo, bio, learning interests)
  • Payment information (processed securely via third-party providers)
  • Messages, assignments, and feedback submitted on the platform

b. Information Collected Automatically

We may collect:

  • Device information (browser type, operating system)
  • IP address
  • Pages visited and actions taken on the platform
  • Login activity and usage data

2. How We Use Your Information

We use your information to:

  • Create and manage your Kinel account
  • Enroll you in programs and cohorts
  • Assign mentors and track learning progress
  • Communicate with you (emails, updates, support)
  • Process payments and issue certificates
  • Improve our courses, platform, and user experience
  • Ensure platform security and prevent fraud

We do not sell your personal data.

3. Mentors and Program Interaction

To deliver our services:

  • Mentors may access student profiles, assignments, and progress
  • Students may interact with mentors and cohort members
  • All interactions are monitored to ensure safety and professionalism

Mentors are bound by confidentiality obligations.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login session
  • Understand how users interact with our platform
  • Improve performance and usability

Mentors are bound by confidentiality obligations.

5. Payments and Third-Party Services

Payments are processed through trusted third-party providers.

We do not store your card or banking details on our servers.

We may also use third-party tools for:

  • Email communication
  • Analytics
  • Hosting and infrastructure

These providers only access data necessary to perform their services and are required to protect your information.

6. Data Storage and Security

We take security seriously and use:

  • Encrypted connections (SSL)
  • Secure servers
  • Access controls and monitoring

While no system is 100% secure, we take reasonable steps to protect your data from unauthorized access, loss, or misuse.

7. Your Rights

You have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your account
  • Opt out of non-essential communications

To exercise these rights, contact us at hello@kinelacademy.com.

8. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When no longer needed, data is securely deleted or anonymized.

9. Children’s Privacy

Kinel Academy is not intended for children under the age of 16.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

Continued use of Kinel after changes means you accept the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Kinel Academy

📧 Email: hello@kinelacademy.com